Continuous Quality Improvement (CQI) Practice Exam

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Prepare for the Continuous Quality Improvement Exam using multiple-choice questions, hints, and detailed explanations. Equip yourself to excel in the CQI certification!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


Behavioral norms primarily focus on what aspect of team dynamics?

  1. Expected productivity levels

  2. Rules governing individual work behavior

  3. Team member backgrounds

  4. Decision-making processes

The correct answer is: Rules governing individual work behavior

Behavioral norms are essential in shaping how team members interact with one another and establish their working relationships. By focusing on rules governing individual work behavior, these norms set clear expectations for what is considered acceptable conduct within the team. This encompasses everything from communication styles to collaboration practices and conflict resolution approaches. When teams have well-defined behavioral norms, they create a structured environment that promotes effective teamwork and minimizes misunderstandings. These norms help guide individual actions and decisions, ensuring that everyone is aligned towards the team’s goals. Therefore, focusing on the rules that govern individual behavior within the team context is crucial for fostering a positive and productive team dynamic. The other options relate to productivity, backgrounds, and decision-making processes but do not encapsulate the broad and fundamental role that behavioral norms play in guiding individual interactions and expectations within the team framework.